Your 14-day return policy
Right of withdrawal - without any ifs or buts:
You can cancel the purchase contract within 14 days - without giving any reasons. The period begins on the day on which you receive the goods. To initiate the revocation, a clear declaration by post or email to us is sufficient. If you meet the deadline and return the goods to us before the 14 days have expired, we will refund you all payments, including delivery costs (except for additional costs due to a non-standard delivery method of your choice). The repayment will be made using the same payment method that you used, unless we have agreed otherwise with you. You bear the costs for the return.
Right of withdrawal - if something doesn't fit:
If you are not satisfied with the goods or you did not get what you wanted, you also have the right to cancel the purchase contract. The deadline and procedure are the same, except that you please tell us your reasons. In this case, we will cover the return shipping costs if you justify your dissatisfaction or the error on our part.
Returning individual items:
You can also return individual items within 14 days. The deadline and the procedure are identical to the general right of withdrawal. We will refund you the value of the returned items, but not the delivery costs. The return shipping costs are yours.
Shipping Information
Shippingcosts within Germany:
Standard shipping: €3.99 plus VAT.
Free of charge from a net goods value of €129.
Shipping costs for Austria, Netherlands, France, Belgium and Luxembourg:
Standard shipping: €6.99 plus VAT.
Free of charge from a net goods value of €169.